Personal Data Processing Policy

Forecom Solutions s.r.o.
Last updated: June 2025

 

Controller Contact Details

Name: Forecom Solutions s.r.o.

Registered Address: Švantlova 1804, 397 01 Písek

Company ID (IČO): 08180075

Email: meet@forecom-solutions.com


General Provisions

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), Act No. 110/2019 Coll., on the processing of personal data, and Act No. 480/2004 Coll., on certain information society services, as amended.

 

Definitions

Data Subject – A natural person acting within business or professional relationships on behalf of a legal entity (e.g., a customer, business contact, or supplier representative).


Personal Data – Any information relating to an identified or identifiable natural person.


Controller – Forecom Solutions s.r.o., which determines the purpose and means of personal data processing.


Processor – A third party that processes personal data on behalf of the controller under a contractual agreement.


Website – The web interface accessible at www.forecom-solutions.com.


Cookies – Small text files stored on a user’s device, enabling website behavior analysis and targeted marketing activities.


Third Countries – Countries outside the European Economic Area (EEA).


What Personal Data Do We Process?

Depending on the specific purpose and legal basis, the controller or its contractual processors may process the following categories of personal data:

  • Identification and address details: name, surname, business name, company ID, registered address, contact address
  • Contact details: email, phone number, job title (if applicable)
  • Contractual data: order details, communication history, banking information
  • Technical and electronic data: IP address, cookies, metadata on website usage (e.g., browser type, access date and time, device details)
  • Form data: information submitted via website forms, newsletter subscriptions, inquiries, or consultations
  • Applicant data: name, contact details, CV, LinkedIn profile, and other information provided during the recruitment process

How Do We Obtain Personal Data?

We collect personal data mainly:

  • Through communication via website forms, email, or phone
  • During the initiation or execution of a business relationship
  • From publicly available sources (e.g., business registers, professional platforms)
  • Automatically, when visiting our website (e.g., via cookies or third-party scripts)

Purposes of Data Processing

We process personal data for the following purposes:

  • Contract fulfilment – Executing orders, customer communication, and relationship management
  • Legal obligations – Maintaining accounting and tax records in compliance with applicable laws
  • Communication and marketing – Sending professional or commercial messages (e.g., newsletters, invitations, offers) based on legitimate interest or consent
  • Analytics and user experience – Measuring website traffic, optimizing the website, analyzing user behavior
  • Targeting and personalization – Displaying advertisements based on user interests and behavior (remarketing) – only with prior consent
  • Recruitment – Processing applicant data for cooperation or project-based roles
  • Legal protection – Asserting legal claims and defending against disputes

Legal Grounds for Processing

Personal data is processed based on one or more of the following legal grounds:

  • Contract performance – e.g., service provision and communication with the customer (Article 6(1)(b) GDPR)
  • Legal obligation – e.g., accounting and tax compliance (Article 6(1)(c) GDPR)
  • Legitimate interest – e.g., direct marketing to existing clients, legal protection (Article 6(1)(f) GDPR)
  • Consent – e.g., targeted advertising, newsletters for non-clients, contest participation (Article 6(1)(a) GDPR)

Data Retention Period

Personal data is retained only for as long as necessary, depending on the purpose of processing or legal requirements:

  • For the duration of the contractual relationship and up to 4 years after its termination
  • Accounting documents: 5 years; tax records: 10 years
  • Email contacts for marketing purposes: 2 years from the last interaction
  • Data based on consent: for the duration of the consent, up to a maximum of 4 years

Data Recipients

Personal data may be accessed by verified contractual partners who assist us with the technical and marketing operation of our services. This typically includes providers of analytical and advertising tools.

 

Specific Partners:

Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland
Privacy Policy: https://policies.google.com/privacy?hl=en

 

Meta Platforms Ireland Limited
4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Privacy Policy: https://www.facebook.com/privacy/policy

 

Data Transfers Outside the EU

When using tools provided by Google and Meta, personal data may be transferred to so-called third countries, particularly the United States of America.

These transfers are carried out in accordance with applicable legislation, based on the European Commission’s standard contractual clauses or adequacy decisions ensuring an appropriate level of data protection.

 

Data Security

We have implemented and continuously review technical and organizational measures to ensure the security of personal data, including:

  • Role- and permission-based access control
  • Encrypted communication and data transfer
  • Secure login with two-factor authentication
  • Regular employee training on data protection
  • System resilience testing and audit logs

Our service providers are contractually bound to maintain an appropriate level of data security.

 

Automated Processing and Profiling

Your personal data are not subject to decision-making based solely on automated processing that would have legal or similarly significant effects on you.

 

However, with your consent, we may use analytical and marketing tools to create so-called pseudonymized profiles to better tailor website content or advertising to your interests.

 

Cookies

We use cookies on our website for the following purposes:

  • Technical cookies – to ensure the website functions correctly
  • Analytical cookies – to monitor website traffic and improve content
  • Marketing cookies – to deliver targeted advertising via services such as Google Ads and Meta Pixel

Cookies are used only with your consent, which you may modify at any time via the cookie banner or your browser settings.

 

Data Subject Rights

Under the GDPR, you have the following rights:

  • The right to access your personal data
  • The right to rectify or supplement inaccurate data
  • The right to erasure if the purpose of processing is no longer applicable
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing based on legitimate interest
  • The right to withdraw your consent at any time, where processing is based on consent
  • The right to lodge a complaint with the Data Protection Authority (www.uoou.cz)

To exercise your rights, please contact the controller at meet@forecom-solutions.com.

 

Final Provisions

These principles may be updated periodically in response to legislative changes or internal company processes. The current version is always available on the website of Forecom Solutions s.r.o.

 

You will be informed of any significant changes by appropriate means, such as via email or through a notice on our website.

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