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ActiveCampaign: A Comprehensive CRM and Marketing Automation Platform

Written by Lukáš Lískovec | 4/26/22

In this article, we'll take a closer look at ActiveCampaign and its various features, as well as the benefits and use cases of the platform.

Content

Introduction

Features

Benefits

Use cases

Pricing

What to consider in comparsion to other tools?

Conclusion

Additional resources

Introduction

If you're a business owner or marketer looking for a way to streamline your customer relationship management (CRM) and marketing efforts, you may have heard of ActiveCampaign. This platform offers a range of features to help businesses manage and communicate with their customers, including email marketing, automation, CRM, and website tracking.

Features

ActiveCampaign is a comprehensive platform that offers a variety of features to help businesses manage their customer relationships and marketing efforts. Some of the key features include:

Email marketing: ActiveCampaign allows businesses to create and send targeted email campaigns to their subscribers. You can design professional-looking emails using the platform's templates and drag-and-drop editor, and track the performance of your campaigns using detailed analytics.

Automation: ActiveCampaign's automation feature allows you to create customized workflows that trigger actions based on specific events or conditions. For example, you can set up an automated email to be sent to a customer who has abandoned their shopping cart, or send a personalized message to a new subscriber.

CRM: The CRM functionality of ActiveCampaign allows you to store and manage customer data, track customer interactions and activity, and create customized views of customer information. You can also use the platform's lead scoring feature to prioritize and follow up with the most valuable leads.

Website tracking: ActiveCampaign's website tracking feature allows you to track visitor activity on your website and see how they interact with your business. You can use this information to create targeted campaigns or improve the user experience on your website.


Benefits

There are many benefits to using ActiveCampaign as your CRM and marketing automation platform. Some of the key benefits include:

Streamlining marketing and CRM efforts: ActiveCampaign allows you to manage your marketing and customer relationship management efforts in a single platform. This can help you save time and reduce the need for multiple tools and systems.

Improving customer communication: ActiveCampaign's automation and CRM features make it easier to communicate with customers and personalize their experience. This can help build stronger relationships and improve customer satisfaction.

Driving sales: By creating targeted campaigns and automating follow-up messages, ActiveCampaign can help you convert more leads into sales and drive revenue for your business.


Use cases

ActiveCampaign is a versatile platform that can be used by businesses of all sizes and industries. Some examples of how different types of businesses or organizations can use the platform include:

E-commerce businesses: e-commerce businesses can automate their lead capture and customer relationship management, creating triggered campaigns to nurture leads and prospects, building customer loyalty with automated rewards programs, delivering personalized content based on customer behavior, creating targeted upsells based on customer interests and preferences, and tracking sales performance metrics. 

Service-based businesses: service-based businesses can use the platform for automating the booking of services as well as for targeting promotional offers and discounts accordingly. 

Non-profit: non-profit organizations can use ActiveCampaign for managing supporter relationships through segmented donor lists as well as triggering surveys, events or newsletters to engage their audience.

Pricing

ActiveCampaign offers several pricing plans to meet the needs of different businesses. Prices across all plans are based on the number of contacts you have. The prices below are the base prices, based on 500 contacts.

The Lite plan starts at $9 per month and includes marketing automation, drag & drop e-mail builder, subscription forms or e-mail & automation reporting.

The Plus plan, which starts at $49 per month, adds features such as landing pages, sms marketing, e-commerce store integrations, Facebook lead ads or advanced performance reporting.

The Professional plan, starting at $149 per month, includes additional features such as predictive sending, marketing attribution or site messages.

The Enterprise plan, starting at $229 per month, includes all of the features of the other plans, as well as dedicated account management and many custom features such as custom objects, reporting, domain or e-mail design testing.

There may also be special offers or discounts available at certain times, so it's worth checking the ActiveCampaign website for the latest pricing and promotions.

What to consider in comparison to other tools?

Comparing ActiveCampaign to other CRM and marketing automation tools can be helpful for businesses looking to choose the best platform for their needs. Here are a few points to consider when comparing ActiveCampaign to other tools:

Features: Consider the features that each platform offers and how they align with your business's needs. ActiveCampaign offers a wide range of features, including email marketing, automation, CRM, and website tracking. Other tools may offer similar or additional features, such as social media marketing, event management, or lead generation.

Ease of use: Think about how easy it is to use each platform and whether it will be intuitive for you and your team. ActiveCampaign is generally considered to be easy to use, with a user-friendly interface and a range of resources and support available.

Pricing: Compare the pricing plans and features of each platform to see which one offers the best value for your business.

Integration: Consider whether the platform integrates with other tools and systems that you use, such as your email client, social media accounts, or e-commerce platform. ActiveCampaign integrates with a wide range of tools and platforms, making it easy to use in conjunction with other systems.

Overall, it's important to do your research and consider your business's specific needs and goals when choosing a CRM and marketing automation tool. Comparing different platforms, including ActiveCampaign, can help you make an informed decision.

Conclusion

In summary, ActiveCampaign is a comprehensive CRM and marketing automation platform that offers a range of features to help businesses manage and communicate with their customers. With ActiveCampaign, you can create and send targeted email campaigns, set up automated workflows, track website activity, and manage customer relationships in a single platform. The platform is designed to help businesses streamline their marketing and CRM efforts, improve customer communication, and drive sales and revenue.

Additional resources

If you want to learn more about ActiveCampaign, you can visit the company's website at www.activecampaign.com. You can also find customer support and additional resources on the website, including a knowledge base, community forum, and live chat support.

Or you can contact us. We have years of experience with CRM systems and marketing automation. Make an appointment and we will help you.